一分钟看懂一分鐘看懂The one-minute version
① 看能力，不看型号：能不能播，看 Sonos 给每台音箱报告的 AUDIO_CLIP 能力。运行 S2 软件的音箱都支持。① 看能力，不看型號：能否播放，要看 Sonos 為每部揚聲器報告的 AUDIO_CLIP 能力。運行 S2 軟件的揚聲器都支援。1. Capability, not model: what counts is the AUDIO_CLIP capability Sonos reports for each speaker. Every player running S2 software has it.
② 组里有不支持的：ZoneFoundry 跳过那一台，其他照播；整组都不支持就不发，并告诉你原因。② 群組內有不支援的：ZoneFoundry 會跳過那一部，其他照常播放；整組都不支援就不會發送，並告訴你原因。2. An unsupported speaker in the group: ZoneFoundry skips that one and plays on the rest. If none of them support it, nothing is sent and you're told why.
③ 想在旧款那间播：连接 ZoneFoundry 桥接，改经局域网播；或者换到支持的房间。③ 想在舊款那間播放：連接 ZoneFoundry 橋接，改經區域網絡播放；或改用支援的房間。3. To announce in that older speaker's room: connect the ZoneFoundry bridge so it plays over your home network, or use a room that supports it.
本页讲的是登录 Sonos 账户后、经 Sonos 云端发出的广播（Sonos 开发者文档里叫 audioClip）。本頁講的是登入 Sonos 帳戶後、經 Sonos 雲端發出的廣播（Sonos 開發者文件稱為 audioClip）。This page is about broadcasts sent through the Sonos cloud after you sign in to your Sonos account (Sonos' developer docs call this audioClip).
① 是哪一台？是不是只能用 S1 的旧款？① 是哪一部？是否只能使用 S1 的舊款？① Which speaker is it, and is it an older S1-only model?
Sonos 开发者文档写明：不是每台播放器都支持云端播报（audioClip）。支持的音箱，在资料里会带上 AUDIO_CLIP 能力；对不支持的音箱发播报，Sonos 会直接返回 ERROR_NOT_CAPABLE。文档同时说明，所有运行 S2 软件的 Sonos 播放器都支持。Sonos 開發者文件寫明：並非每部播放器都支援雲端播報（audioClip）。支援的揚聲器，資料中會帶有 AUDIO_CLIP 能力；向不支援的揚聲器發出播報，Sonos 會直接返回 ERROR_NOT_CAPABLE。文件亦說明，所有運行 S2 軟件的 Sonos 播放器都支援。Sonos' developer docs are explicit: not every player supports cloud announcements (audioClip). A player that does lists the AUDIO_CLIP capability; send an announcement to one that doesn't and Sonos returns ERROR_NOT_CAPABLE. The same docs say every Sonos player running S2 software supports it.
文档还提醒：不要靠型号判断，要看每台的 AUDIO_CLIP 能力，因为新硬件和固件更新可能改变支持情况。ZoneFoundry 也是按这个能力判断的。所以下面看型号的步骤，只是帮你缩小范围。文件亦提醒：不要靠型號判斷，要看每部的 AUDIO_CLIP 能力，因為新硬件和韌體更新可能改變支援情況。ZoneFoundry 亦是按這個能力判斷。因此下面查看型號的步驟，只是幫你收窄範圍。The docs also warn: don't rely on model names — check the AUDIO_CLIP capability on each player, because new hardware and firmware updates can change support. ZoneFoundry goes by that capability too, so the model checks below only help you narrow things down.
- 看你平时用哪个 App。Sonos 官方说明，Sonos S1 Controller 是一个单独的 App，用来控制含有最早期产品的系统。如果你的房间只在 S1 Controller 里出现，这套系统就是 S1。看你平時使用哪個 App。Sonos 官方說明，Sonos S1 Controller 是一個獨立的 App，用來控制包含最早期產品的系統。如果你的房間只在 S1 Controller 內出現，這套系統就是 S1。Check which app you use. Sonos describes the Sonos S1 Controller as a separate app for systems that contain its earliest products. If your rooms only show up in the S1 Controller, that system is S1.
- 看每台的型号。Sonos App：Settings → General Settings → About Your System。S1 Controller：Settings 标签 → System → About My System。这里会列出每台产品的型号和房间名（中文界面的叫法以 App 为准）。看每部的型號。Sonos App：Settings → General Settings → About Your System。S1 Controller：Settings 分頁 → System → About My System。這裡會列出每部產品的型號和房間名稱（中文介面的名稱以 App 為準）。Check each speaker's model. In the Sonos app: Settings → General Settings → About Your System. In the S1 Controller: the Settings tab → System → About My System. Each product is listed with its model and room name.
- 对照 Sonos 官方兼容列表。官方列为「只能用 S1 Controller」的产品是：Bridge、Connect (Gen 1)、Connect:Amp (Gen 1)、CR200、Play:5 (Gen 1)、ZonePlayer 100、ZonePlayer 120、ZonePlayer 80、ZonePlayer 90、ZonePlayer S5。这份清单仅供参考，以 Sonos 返回的能力为准。對照 Sonos 官方兼容列表。官方列為「只能使用 S1 Controller」的產品是：Bridge、Connect (Gen 1)、Connect:Amp (Gen 1)、CR200、Play:5 (Gen 1)、ZonePlayer 100、ZonePlayer 120、ZonePlayer 80、ZonePlayer 90、ZonePlayer S5。這份清單僅供參考，以 Sonos 返回的能力為準。Compare with Sonos' compatibility list. The products Sonos lists as working only with the S1 Controller are: Bridge, Connect (Gen 1), Connect:Amp (Gen 1), CR200, Play:5 (Gen 1), ZonePlayer 100, ZonePlayer 120, ZonePlayer 80, ZonePlayer 90 and ZonePlayer S5. Treat this list as a reference only; what Sonos reports for each speaker is what counts.
- 分不清是第几代？Sonos 官方建议到 Sonos 账户网页的「System」部分查看。分不清是第幾代？Sonos 官方建議到 Sonos 帳戶網頁的「System」部分查看。Not sure which generation you have? Sonos suggests checking the System section of your Sonos account page.
想细看 S1 和当前 Sonos App 的分别，可以看 Sonos S1 与 S2：识别、兼容与混用限制。想細看 S1 與目前 Sonos App 的分別，可以看 Sonos S1 與 S2：識別、相容及混用限制。For the full picture of S1 versus the current Sonos app, see Sonos S1 vs S2 in 2026.
② 组里有旧款音箱时，会怎样？② 群組內有舊款揚聲器時，會怎樣？② What happens when an older speaker is in the group?
ZoneFoundry 会把组里的音箱逐台判断：不支持的那台跳过，其他音箱照常播报。整组都不支持时，ZoneFoundry 不会向 Sonos 发请求，而是直接告诉你原因。ZoneFoundry 會逐部判斷群組內的揚聲器：不支援的那部會跳過，其他揚聲器照常播報。整組都不支援時，ZoneFoundry 不會向 Sonos 發出請求，而是直接告訴你原因。ZoneFoundry checks each speaker in the group: the one that doesn't support it is skipped, and the others announce as usual. If none of them support it, ZoneFoundry doesn't send the request to Sonos and tells you why instead.
如果你点名的房间不支持、同组其他房间支持，ZoneFoundry 会在同组其他房间播出，并在回复里说明改到了哪里（见下一节）。Sonos 没有给出某台的能力资料时，ZoneFoundry 照常尝试，不会把本来能播的房间挡掉。如果你指定的房間不支援、同組其他房間支援，ZoneFoundry 會在同組其他房間播出，並在回覆中說明改在哪裡播放（見下一節）。Sonos 沒有提供某部的能力資料時，ZoneFoundry 會照常嘗試，不會把本來能播放的房間擋住。If the room you named doesn't support it but others in its group do, ZoneFoundry plays it in those other rooms and says where in its reply (see the next section). If Sonos gives no capability data for a speaker, ZoneFoundry tries anyway, so it won't silence a room that could have played.
社区报告：组里有旧款 Play:1Home Assistant 用户在 2026-09-12 报告（core issue #182047）：对组里一台 Play:1 发播报时，整组音乐停了约 3 秒才继续，即使这台 Play:1 报告支持 AUDIO_CLIP；同样的操作发给 Sonos One，组里其他音箱照常播放。这是社区报告，不是 Sonos 官方说明。你家组里有 Play:1、播报时整组停了一下，原因可能与此相同。社區報告：群組內有舊款 Play:1Home Assistant 用戶在 2026-09-12 報告（core issue #182047）：向群組內一部 Play:1 發出播報時，整組音樂停了約 3 秒才繼續，即使這部 Play:1 報告支援 AUDIO_CLIP；同樣的操作發給 Sonos One，群組內其他揚聲器照常播放。這是社區報告，並非 Sonos 官方說明。如果你家群組內有 Play:1，播報時整組停了一下，原因可能與此相同。Community report: an older Play:1 in the groupA Home Assistant user reported on 2026-09-12 (core issue #182047) that announcing on a Play:1 inside a group paused the whole group for about 3 seconds, even though that Play:1 reports AUDIO_CLIP support; doing the same on a Sonos One left the other speakers playing. This is a community report, not a statement from Sonos. If your group has a Play:1 and pauses briefly during an announcement, this may be the same thing.
③ ZoneFoundry 的提示是什么意思？③ ZoneFoundry 的提示是甚麼意思？③ What does ZoneFoundry's message mean?
App 和助手会用下面两句话告诉你发生了什么（「书房」「客厅」换成你家的房间名）：App 和助手會用以下兩句告訴你發生了甚麼（「書房」「客廳」換成你家的房間名稱）：The app and the assistant use one of these two replies to tell you what happened (with your own room names in place of Study and Living Room):
第一句的意思是：这台音箱在 Sonos 云端的资料里没有 AUDIO_CLIP 能力，云端发不过去。这不是网络断了，也不是一时的故障，马上重试结果也一样。第一句的意思是：這部揚聲器在 Sonos 雲端的資料中沒有 AUDIO_CLIP 能力，雲端無法發送過去。這不是網絡中斷，也不是一時的故障，立即重試結果也一樣。The first reply means the speaker has no AUDIO_CLIP capability in Sonos' cloud data, so the cloud can't reach it. It isn't a network drop or a passing glitch; retrying straight away gives the same result.
第二句的意思是：你点名的房间不支持，同组里支持的房间已经替你播了。第二句的意思是：你指定的房間不支援，同組內支援的房間已代你播放。The second reply means the room you named can't play it, so the supported rooms in the same group played it for you.
连着 ZoneFoundry 桥接时，播报会改由桥接经局域网发到音箱。界面上没有专门的提示，你看到的回复和平时一样。已連接 ZoneFoundry 橋接時，播報會改由橋接經區域網絡發到揚聲器。介面上沒有專門的提示，你看到的回覆與平時一樣。With the ZoneFoundry bridge connected, the announcement goes from the bridge to the speaker over your home network instead. There's no special notice; the reply looks the same as usual.
④ 怎么解决？④ 如何解決？④ How do I fix it?
- 换一个房间播。选一间音箱支持云端播报的房间（运行 S2 软件的都支持）来广播。改用另一個房間。選一間揚聲器支援雲端播報的房間（運行 S2 軟件的都支援）來廣播。Use another room. Broadcast to a room whose speaker supports cloud announcements (every player running S2 software does).
- 连接 ZoneFoundry 桥接。桥接在家里经局域网把播报发到音箱。局域网播放不依赖 AUDIO_CLIP，旧款也能播。安装和配对见 家庭桥接（Bridge）：要不要装、怎么装、怎么配对。連接 ZoneFoundry 橋接。橋接在家中經區域網絡把播報發到揚聲器。區域網絡播放不依賴 AUDIO_CLIP，舊款也可以播放。安裝和配對請看 家庭橋接（Bridge）：要不要裝、怎樣裝、怎樣配對。Connect the ZoneFoundry bridge. The bridge sends the announcement to the speaker over your home network. Local playback doesn't depend on AUDIO_CLIP, so older models play it too. For install and pairing, see Home Bridge: do you need it, how to install and pair it.
- 想长期解决。系统里还有只能用 S1 的产品，可以先看 Sonos S1 与 S2：识别、兼容与混用限制，再决定要不要调整。想長遠解決。系統內仍有只能使用 S1 的產品，可以先看 Sonos S1 與 S2：識別、相容及混用限制，再決定是否調整。For a longer-term fix. If your system still has S1-only products, read Sonos S1 vs S2 in 2026 before deciding whether to change anything.
⑤ 不是这个原因？再查这几样⑤ 不是這個原因？再查以下幾項⑤ Not this? Check these next
- 音量为 0 或静音。先在 Sonos App 里看那台的音量和静音。广播的音量可以在 ZoneFoundry「设置 → 新闻与广播 → 广播与新闻音量」调。详见 Sonos 显示正在播放但没有声音。音量為 0 或已靜音。先在 Sonos App 內查看那部的音量和靜音。廣播的音量可以在 ZoneFoundry「設定 → 新聞與廣播 → 廣播與新聞音量」調整。詳見 Sonos 顯示正在播放但沒有聲音。Volume at 0, or muted. Check that speaker's volume and mute in the Sonos app first. In ZoneFoundry, broadcast volume is under Settings → News & Broadcasts → Broadcast & News Volume. More in Sonos says it's playing but there's no sound.
- 网络。登录 Sonos 后的广播经云端发出，手机要能上网，音箱也要在线。音箱时有时无，看 音箱反复掉线。網絡。登入 Sonos 後的廣播經雲端發出，手機要能上網，揚聲器亦要在線。揚聲器時有時無，請看 揚聲器反覆斷線。Network. Signed-in broadcasts go through the cloud, so your phone needs internet and the speaker has to be online. If speakers come and go, see Speakers keep dropping off Wi-Fi.
- 房间根本不在列表里。看 Sonos App 找不到音箱。房間根本不在列表內。請看 Sonos App 找不到揚聲器。The room isn't in the list at all. See Sonos speakers not showing up.
- 播完音乐没接回去。看 广播后自动恢复音乐。播完後音樂沒有接回。請看 廣播後自動還原音樂。The music didn't come back afterwards. See Broadcast a message, then auto-restore the music.
常见问题常見問題FAQ
我的音箱运行 S2，为什么播报还是没声音？我的揚聲器運行 S2，為甚麼播報仍然沒有聲音？My speaker runs S2. Why is the announcement still silent?
Sonos 说明所有运行 S2 软件的播放器都支持云端播报，所以多半不是型号的问题。先看那台的音量是不是 0、有没有静音、是否在线，以及手机能不能上网。Sonos 說明所有運行 S2 軟件的播放器都支援雲端播報，所以多半不是型號的問題。先看那部的音量是否為 0、有沒有靜音、是否在線，以及手機能否上網。Sonos says every player running S2 software supports cloud announcements, so the model is probably not the problem. Check that the speaker's volume isn't at 0, that it isn't muted, that it's online, and that your phone has internet.
组里有一台旧款，整组都会播不了吗？群組內有一部舊款，整組都會無法播放嗎？Will one older speaker stop the whole group from hearing the announcement?
不会。ZoneFoundry 会逐台判断，跳过不支持云端播报的那台，其他音箱照常播。整组都不支持时，ZoneFoundry 不发请求，并告诉你原因。不會。ZoneFoundry 會逐部判斷，跳過不支援雲端播報的那部，其他揚聲器照常播放。整組都不支援時，ZoneFoundry 不會發出請求，並告訴你原因。No. ZoneFoundry checks each speaker in the group, skips the one that doesn't support cloud announcements and plays on the rest. If none of them support it, ZoneFoundry doesn't send the request and tells you why.
连了桥接，旧款音箱就能播报吗？連接橋接後，舊款揚聲器就能播報嗎？Can an older speaker announce once the bridge is connected?
能。连着 ZoneFoundry 桥接时，播报由桥接经局域网发到音箱。局域网播放不依赖 AUDIO_CLIP，所以旧款也能播。回复和平时一样，没有专门的提示。可以。已連接 ZoneFoundry 橋接時，播報由橋接經區域網絡發到揚聲器。區域網絡播放不依賴 AUDIO_CLIP，所以舊款也可以播放。回覆與平時一樣，沒有專門的提示。Yes. With the ZoneFoundry bridge connected, the announcement goes from the bridge to the speaker over your home network. That doesn't depend on AUDIO_CLIP, so older models play it too. The reply looks the same as usual; there's no special notice.
官方参考官方參考Official references
- Sonos 开发者文档：audioClip（哪些播放器支持、AUDIO_CLIP 能力、ERROR_NOT_CAPABLE）Sonos 開發者文件：audioClip（哪些播放器支援、AUDIO_CLIP 能力、ERROR_NOT_CAPABLE）Sonos developer docs: audioClip (supported players, the AUDIO_CLIP capability, ERROR_NOT_CAPABLE)
- Sonos App 版本兼容性（只能用 S1 Controller 的产品）Sonos App 版本兼容性（只能使用 S1 Controller 的產品）Sonos app version compatibility (products that only work with the S1 Controller)
- 查看 Sonos 系统信息（型号和房间名）查看 Sonos 系統資料（型號和房間名稱）Check Sonos system information (models and room names)
- Sonos App 与下载（S1 Controller 是什么）Sonos App 與下載（S1 Controller 是甚麼）Sonos apps and downloads (what the S1 Controller is)
社区报告社區報告Community report
一句话广播到全屋，播完自动接回音乐一句話廣播到全屋，播完自動接回音樂Broadcast one line to the whole home, then get your music back
ZoneFoundry 是一个 iOS App，直接连你现在的 Sonos。广播、点歌、场景都在一个 App 里；连上家庭桥接，旧款音箱也能播报。ZoneFoundry 是一個 iOS App，直接連接你現在的 Sonos。廣播、點歌、場景都在同一個 App 內；連接家庭橋接後，舊款揚聲器也可以播報。ZoneFoundry is an iOS app that works with your existing Sonos. Broadcasts, music requests and scenes live in one app, and with the home bridge connected, older speakers can announce too.
